Simplify your operations and logistics management.
At Sequoia Data, the customer is our top priority, and our mission is to help you optimize your stock and inventory management with tailored, efficient solutions. We work with a wide range of partners to offer you the solutions that best suit your needs.
Our service
360° support
Customized & personalized solutions for all your needs.
When customers call on us, whether to acquire equipment for their inventory system or to repair existing equipment, we support them every step of the way. From needs assessment to integration and repair, we’ll be there to listen, advise and recommend the best solutions for your needs.
Assessment
Before recommending new equipment or repairing existing equipment, we assess your needs and context. At this stage, several factors are taken into account, including the size of your business, the volume of your operations and the products you handle.
Recommendation
Based on your needs assessment, our experts will recommend the best integrated logistics management solution for you.
Demonstration
To enable you to test the system in action and explore its features, we recommend that you try it out in your own environment. At this stage, we offer you the loan of demonstration equipment.
Integration
Once the solution has been chosen, our team of experts will integrate it into your existing organization and operations.
Technical support and after-sales service
With Sequoia Data, you benefit from responsive technical support and after-sales service to solve any problems or answer any questions that may arise during and after implementation. Our technical team is at your disposal and will respond promptly.
Maintenance contract
To ensure the performance of your equipment over time, we strongly recommend the purchase of a maintenance contract. In addition to basic repairs, some plans also cover wear and tear, accidental damage, and replacement of batteries and accessories. Repairs are handled within 2 to 5 days, enabling you to keep your production line running smoothly.
Repairs
In the event of a breakdown, our technical team is ready to intervene quickly and efficiently to carry out the necessary repairs and restore your system to normal operation.
Assessment
Before recommending new equipment or repairing existing equipment, we assess your needs and context. At this stage, several factors are taken into account, including the size of your business, the volume of your operations and the products you handle.
Recommendation
Based on your needs assessment, our experts will recommend the best integrated logistics management solution for you.
Demonstration
To enable you to test the system in action and explore its features, we recommend that you try it out in your own environment. At this stage, we offer you the loan of demonstration equipment.
Integration
Once the solution has been chosen, our team of experts will integrate it into your existing organization and operations.
Technical support and after-sales service
With Sequoia Data, you benefit from responsive technical support and after-sales service to solve any problems or answer any questions that may arise during and after implementation. Our technical team is at your disposal and will respond promptly.
Maintenance contract
To ensure the performance of your equipment over time, we strongly recommend the purchase of a maintenance contract. In addition to basic repairs, some plans also cover wear and tear, accidental damage, and replacement of batteries and accessories. Repairs are handled within 2 to 5 days, enabling you to keep your production line running smoothly.
Repairs
In the event of a breakdown, our technical team is ready to intervene quickly and efficiently to carry out the necessary repairs and restore your system to normal operation.
solution
Mobile computers
Mobile Computers are a suite of solutions including handheld computers, tablets and vehicle mount computers. They are designed to increase employee productivity and make their work more efficient. These solutions are easy to use, robust, ergonomic and durable. All are resistant to drops, cold and incendiary environments. Mobile computers are specifically designed to facilitate operations in warehouses, distribution centers, manufacturing plants, retail outlets and transport and logistics companies.
solution
Barcode scanners
Our barcode scanners are designed to scan all your barcodes quickly and easily, even under the most difficult conditions (dark lighting, damaged barcodes, etc.). Waterproof, dustproof and drop-proof, they are effective up to a distance of 79 feet (24 meters). They also offer a variety of configurations tailored to your needs, so you can optimize your data input.
solution
Printers and supplies
From lightweight to ultra-rugged, fixed or portable, Sequoia Data offers a wide range of printer solutions. Renowned for their durability and reliability, our label printers offer error-proof labeling and easy programming. We also offer a wide range of high-quality supplies such as barcode labels, thermal ribbons and tags.
solution
Software: integration and implementation
Enterprise management software is the first step for any company wishing to automate its operations with a data collection system. Connected to your devices, the solution is designed to manage various aspects of your logistic chain.
solution
Other accessories
Sequoia Data offers accessories to complement its data collection systems. These include location labels for your warehousing and distribution operations. They make your warehouse more orderly, and therefore more efficient.
Testimonials
Our customers are talking about us!
5/5
From the moment we first contacted Sequoia Data, we were impressed by their professionalism and expertise. What particularly impressed us was the personalized support offered by Mr. Dussault. Not only was he able to advise us on the products best suited for our needs, he even lent us demo equipment to test. His kindness and availability were factors which stood out. Customer service of this quality is rare these days. We highly recommend Sequoia Data to any company looking to equip itself with state-of-the-art equipment, and wishing to benefit from a service that lives up to their expectations.
Martine Dion
Chief Information Officer, Ceratec
5/5
Sequoia Data has always been able to meet our needs, whether for industrial printers, barcode scanners or mobile computers, but it is above all the unparalleled service that the company has been offering us for over 13 years that makes the difference!
Serge Payer
Director of Information Technology, SGL Carbon Group
5/5
Sequoia Data’s team was able to recommend equipment that was ideally suited to the operation of our warehouse management system. The level of service also proved exceptional when we needed to expand our fleet, evaluate software solutions to manage it, or when we called on them to replace or repair damaged units.
Anonyme
IT Director, international optical equipment company
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